Refund policy

When you will be refunded

Once we receive and inspect your return, we will email you to confirm. Your refund will be processed within 14 days of us receiving the returned goods (or of you providing proof of postage, if earlier).

How you will be refunded

Refunds are made to the original payment method used for the order. Depending on your bank or card provider, it may take a further 3–10 business days to appear on your statement.

What is refunded

• The full price paid for the returned item(s).
• Standard delivery is free, so there are no outbound delivery charges to refund.
• The cost of returning an item is not refunded unless the item was faulty, damaged or incorrect.

Faulty, damaged or incorrect items

If you receive a faulty, damaged or incorrect item, contact us within 14 days of delivery. We will offer a replacement or a full refund including any return shipping costs, in line with the Consumer Rights Act 2015.

Partial refunds

We may offer a partial refund if a returned item is not in its original condition, is damaged or has missing parts for reasons not due to our error.

Late or missing refunds

If you have not received your refund after 14 days, please first check with your bank, then email info@clothingattire.shop.

See our return policy for how to send items back.