Return policy

Return window

Under the Consumer Contracts Regulations 2013 you have the right to cancel your order within 14 days of the day you receive your goods, without giving a reason. After telling us, you then have a further 14 days to send the items back.

Condition of returned items

• Items must be unworn, unwashed and in their original condition with all tags attached.
• Please return items in their original packaging where possible.
• We may reduce your refund if an item has been handled beyond what is needed to check it.

How to return an item

1. Email info@clothingattire.shop with your order number and the items you wish to return.
2. We will confirm your return within one business day.
3. Pack the items securely and include your order number.
4. Send your parcel to the returns address below using a tracked service, and keep your proof of postage.

Returns address

CLOTHING ATTIRE LTD – Returns
110 Napier Road, London, E11 3JZ, England, United Kingdom

Return shipping costs

For change-of-mind returns, the cost of sending the item back is paid by the customer. If an item is faulty, damaged or incorrect, we will cover the return cost in full.

Exchanges

We do not offer direct exchanges. Please return the original item for a refund and place a new order for the size or colour you would like.

Refunds

See our refund policy for how and when you will be refunded.

Your statutory rights

This policy does not affect your statutory rights under the Consumer Rights Act 2015.